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Lintasarta Cloud Service Portal

Designing the Lintasarta Cloud Service Portal involved leading efforts in design and optimization, creating a comprehensive application that encompasses a diverse range of cloud features.

OVERVIEW

Role & Responsibility

UI/UX Designer - User Research, Interaction Design, Visual design, Prototyping & Testing

Project Type

B2B (Enterprise Cloud Platform)

Timeline

6 Month

Platform

Website Apps

Lintasarta Cloud Service is B2B enterprise cloud management platform designed to unify Lintasarta’s diverse cloud services into a single, centralized portal. The project focuses on improving usability, accessibility, and operational efficiency for corporate IT teams by providing a more intuitive interface to manage, monitor, and operate cloud infrastructure securely and efficiently.

ABOUT COMPANY

Lintasarta Cloudeka is a cloud service provider under Lintasarta, delivering enterprise-grade cloud infrastructure and services for corporate clients across various industries. Its offerings include compute, storage, networking, security, and managed cloud solutions tailored for business-scale operation

FINAL MOCKUP

CHALENGGES

Key Challenges in Managing Lintasarta’s Cloud Ecosystem

The main problems that became my reference in making this application design are as follows

Unified Cloud Portal Initiative

As Lintasarta’s cloud services expanded, separate systems created fragmented and inefficient user experiences. Customers had to manage multiple portals with no consistent interface. This project aims to unify all cloud services into a single, simple, and efficient portal.

Improving Business Efficiency Through a Unified Platform

From a business point of view, using multiple separate systems caused higher support costs and made the services harder to use. Many customers struggled to adopt the services, depended on manual support, and faced slow onboarding processes.

Simplifying Cloud Operations for Corporate IT Teams

Corporate IT teams faced complex, time-consuming workflows due to unintuitive systems and lack of centralized visibility, forcing them to switch between multiple tools for a single task.

CHALENGGES

Key Challenges in Managing Lintasarta’s Cloud Ecosystem

The main problems that became my reference in making this application design are as follows

Unified Cloud Portal Initiative

Improving Business Efficiency Through a Unified Platform

Simplifying Cloud Operations for Corporate IT Teams

Corporate IT teams faced complex, time-consuming workflows due to unintuitive systems and lack of centralized visibility, forcing them to switch between multiple tools for a single task.

PROJECT GOALS

Building a Scalable and User Centric Unified Cloud Portal

How might we design a unified cloud service portal that enables enterprise IT teams to manage complex cloud services efficiently, securely, and intuitively in one centralized platform?

COMPETITIVE ANALYSIS + THE GAP

Market Learnings & Opportunities for Lintasarta

To understand industry standards and identify opportunities, a competitive analysis was conducted against three major cloud platforms: DigitalOcean, Google Cloud Platform, and Amazon Web Services.

Aspect

Digital Ocean

Google Cloud

AWS

Target Market

SMBs, developers

Enterprises & developers

Enterprises at scale

UI Complexity

Low

Medium

High

Navigation

Simple & flat

Structured but dense

Highly nested

Onboarding

Very friendly

Moderate

Complex

Branding

Friendly, modern

Clean, technical

Functional, utilitarian

Opportunity/What could be improved

Focus on enterprise clarity as the target market
Avoid unnecessary UI complexity
Ensure clear navigation and hierarchy
Improve the first-time onboarding experience
Create a more professional, enterprise-level brand tone

USER INTERVIEW

Analysis of User Interview Results

To gain a deeper understanding of user behavior within the market, and due to limited timeline and budget, the research was conducted through stakeholder discussions, internal team feedback, and client insights derived from support tickets and usage behavior.

Key Insight: After collecting the survey results, I listed 3 key findings. Here's what was decided after discussing the survey results

Navigation & Discoverability

Users struggled to find specific services due to inconsistent navigation and layouts.

Operational Efficiency

Simple tasks required too many steps, and critical processes still relied on manual workflows.

Visibility & Control

Users lacked a clear overview of service status, with monitoring scattered across multiple systems.

IDEATION

Collect Insight & Brainstorming

During an hour long "brainjam" session with the Product Manager. We identified three main focus areas to be implemented in this project.

Dashboard & Visualization

A unified dashboard with real-time metrics, role-based customizable widgets, and clear resource topology visualization.

Automation & Efficiency

Streamlined operations through one-click deployments, automated scaling rules, and scheduled backup and maintenance.

Monitoring & Alerts

Centralized alerts, performance analytics, and cost optimization insights to improve system control and efficiency.

LEASON LEARNED

Reflection & Takeaways

Key Learnings from the Project

Designing B2B enterprise products requires balancing complexity with usability, prioritizing user roles over visual trends, and focusing on clear structure rather than feature overload.