Revamping Universitas Indonesia’s Student Information System
Designing a centralized Student Information System to simplify course registration, SKS booking, and semester scheduling, while improving operational efficiency for lecturers and academic administrators through real-time workflows.
Role & Responsibility
UI/UX Designer - User Research, Wireframing, Interaction Design, Visual Design, Prototyping & Testing
Project Type
B2B
Timeline
January 2024 - August 2024
Platform
Website, CMS Apps
The Student Information System (SIS) is a web-based platform designed to help university students manage their academic journey digitally. The project focused on revamping an existing system by improving usability, streamlining course enrollment flows, and introducing new features to support real-time updates between students, lecturers, and administrators.
ABOUT COMPANY
University of Indonesia is one of the leading higher education institutions in Indonesia, providing undergraduate, postgraduate, and doctoral programs. The university continuously invests in digital transformation to improve academic operations, student experience, and administrative efficiency across faculties.
FINAL DESIGN
PROJECT GOALS
Streamlining Course Registration and Academic System Usability
COMPETITIVE ANALYSIS + THE GAP
Market Learnings & Opportunities for Student Enrollment and Academic Management
To understand industry standards and identify opportunities, we conducted a competitive analysis of three major platforms: Ellucian Student, Fedena SIS and eSiakad.
Opportunity/What could be improved
Design a student-centered, confidence-driven course registration experience
Create a simplified academic workflow for lecturers and administrators
Implement a localized and scalable academic rule engine
USER INTERVIEW
Analysis of User Interview Results
To better understand how users actually experience the system, while working within limited time and budget, we gathered insights through existing academic partners and survey feedback from students.
Key Insight: After collecting the survey results, I listed 3 key findings. Here's what was decided after discussing the survey results
Confusing course selection process
Students struggle to understand course eligibility, prerequisites, SKS limits, and schedule conflicts because information is scattered and not clearly presented in one flow.
Unclear enrollment status
After submitting courses, students cannot clearly see whether their enrollment is pending, approved, or rejected, causing uncertainty and lack of trust in the system.
Too many steps for simple actions
Simple actions like adding or dropping courses require too many steps and screens, increasing cognitive load and slowing down the overall experience.
IDEATION
Collect Insight & Brainstorming
During an hour long "brainjam" session with the Product Manager. We identified three main focus areas to be implemented in this project.
Real-time SKS and quota tracking
The system provides real-time visibility of SKS usage, remaining credit limits, and course quotas, allowing students to make informed decisions instantly and avoid invalid or over-limit course selections.
Centralized academic dashboard
A single dashboard consolidates key academic information for students, lecturers, and administrators, enabling quick access to schedules, enrollment status, and pending actions without navigating multiple pages.
Simplified approval workflow
The approval process is streamlined into a clear, rule-based workflow that allows administrators to review, approve, or reject student requests efficiently, reducing manual checks and processing time.